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Profile Help & FAQs

How can I find my friends?

Create a circle from your profile, name it and save it, then search for your friends by name or workplace.

How do I amend my workplace / department / title?

Go onto your profile, click 'edit profile', click 'workplace', hover over the answer you want to amend, and the word 'Change?' should appear. Click on change to amend your details and save

How do I change my Linkedin / Facebook / Twitter account?

Go onto your profile, click edit profile, click account, type in your social media account in the relevent box and hit save.

How do I change my password?

Click onto your profile, Click Edit Profile, Then Click Account, Type in your new password and hit save.

How do I create a social circle leaderboard?

Go onto your profile, click create circle, name your circle, click save, search for your friends and add them to your circle. Once completed your circle will appear on the left hand side of your homepage, you can then click to view the leaderboard.

How do I edit my workplace

Go onto your profile, click 'edit profile', click 'workplace', hover over the answer you want to amend, and the word 'Change?' should appear. Click on change to amend your details and save

How do I log my activity?

Once you're registered and logged in click the [+ Log Activity] button at the top of the page, follow the instructions and fill in all the information required before hitting [Save].

My activity isn't listed.

Try to find a resonable equivalent but if there isn't one then contact your CSP development officer, who will pass the information on and the points total will be calculated and then added.

My friend is in a different CSP, can I see their points total?

Providing your friend's privacy settings allow for it, you can see your friend's profile from a different CSP if you create a social circle leaderboard with them in it.

What if I don’t want my information to be public?

Within your dashboard, select [privacy]. Within this tab you can select to set both/either your profile information and activity logged to be private. Anything other than 'Everyone' will also remove your profile from search engines such as Google. Please note that search engines cache websites every few days and so it might take a couple of days for your account to disappear from their results.

Alternatively, you can create a 'screen name' within 'privacy' which will update your name across all public pages.

Why do I have to list where I work?

The Workplace Challenge is aimed at oraganisations, therefore in order to elegible to sign up you must provide the name of the company you work for.

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